Simple circumstance of defective electrical power steering pump, my vehicle is AA warrantied and halfrauds are classified as the restore agent.
I ordered a SLK280 from a supplier (non-franchised), it experienced no air con which was promised to generally be mounted, it was, but, it threw up A different fault While using the cooling enthusiast, Here is the email I been given with the dealer right after I finally managed to have him to take a look at it:
Come 1:30 no phone call so I rang them. And rang them. And rang them. NO REPLY. Acquired a raise there plus they hadn’t even started out the Examine. Apology? NO. What I received was ‘shouldn’t e book on-line the appointments are all lies’, ‘we experienced other function in that we chose to try and do instead’, ‘we've been as well hectic to help keep to appointments’, ‘when we explained we might ring you you would've recognized that meant it may be any time up to closing’ (!?) along with the traditional ‘it is what it's’. Unbelievable.
I then, stupidly, booked my car or truck in for an MOT While using the same branch in September. On on the lookout about my automobile right before it went in I found that my engine pan was missing plus the sump was leaking…….all function that was completed in May perhaps.
But he saved repeating they are able to’t do The work… Once i arrived to select up my auto (in similar poor issue as it was, since they’ve shed/taken my locking nut critical, they just gave me cell phone number for their customer solutions that he cant do anything at all, he doesn’t know who did the job last time….I need to acquire my motor vehicle fixed, have despatched them a complaint previously…not surprisingly NO REPLY! I’ve called VW garage asking for a different locking vital plus they’ve instructed me the only real way is to alter all of these for any new set, that can Expense me £130!!! Will Halfords pay for this? By no means once more planning to them! Yet another query is, how can they do a proper split Examine without having taking any wheels off!! Rubbish provider!
needle ‘shot up ‘ once again and (possessing called the AA out for the 2nd time in 2 times ) it is now in the garage to have the h2o pump renewed.
mounted lug with epoxide glue in about five-7min, aligned headlight too in three-4min. will see the amount they're going to cost me for retest!!! when requested for free retest was instructed if I depart station there'll be partial retest fee, but I found out really should be available cost-free retest right up until subsequent times finish…..
Oh by the way After i went into keep and spoke on the so known as professionals if only they could Perform back a tape of our conversation they're going to know just how terrible a service they rendered and have confidence in me if you retain on similar to this your company will hold happening.
I experience a full refund for not only failing to repair my car, but resulting in further harm to it, and compensation for being forced to employ a car or truck although my car was currently being repaired appropriately, which quantities to £806.
Does halfords desire a sale or not.? After i advised him what automobile it had been he explained you'll want to drop by Audi. I went to mothercare just some outlets alongside plus they ended up so beneficial it absolutely was unbeleivable . I spoke to audi right now they usually explained the person in halfords does’nt understand what he’ s talking about. He couldn’t wait around to have me out the store. I wouldn’t endorse everyone to visit halfords for any vehicle seat . Keith Rutherford must be a lot more valuable .
An additional software package update was finished so I used to be explained to , yet again initially seemed Okay but it really wasn’t I lost the monitor no sat nav, no music when phone connected loss of reversing digicam , controls from display and many others.
Neighborhood Scarborough Halford’s experienced click here this time some leaflets out in distribution, ideal… How it wound up? To begin with, they didn't honour their offer you in those leaflets, and 2nd, I felt they had been vengful for I complained concerning this refusal to honour the offer to their Customer Service.
They could Typically get away with soiled tricks but they won’t be doing this with me. I had been still left with a substantial rip off Monthly bill which I paid and I will now really have to pay once again To place suitable the problems they have prompted and acquire my auto mounted. Additionally, their carry out has Expense me a substantial amount of several hours squandered time and can accomplish that once again in the coming days.
Halfords autocenre – been there right now for tyre replacement (first car operator and Silly) – they asked me if i have the Exclusive locking nut Device. I stated no, and been supplied one for 85 pound. I took the provide (because i tought it’s some thing Unique) and later on i learned once the supply man introduced it, it had been from euro automobile components and was on sale for 29 lbs ..